This was the start of a long series of poor service form the dealer we purchased the van from. I didn't receive a copy of invoice until one was requested later (april), when I started a log to keep track of everything.
1. LOF - this was the only thing actually done on this RO. (all the following were marked as done when the receipt was received in late April even though they were not performed on 12/27/06)
2. Rotate Tires - Was not done because the tire wear was too bad and the rotation would only make it handle worse according to the service manager - He would order new tires under warranty.
3. Brake Noise - Pads found worn, replaced pads and turned rotors (after receiving the invoice in April I was charged for this service. This was the first time we had been charged for brake service. All others were done under warranty. The car still only had 23838 miles on it. We did not have to pay for this in the end.
4. A bulletin was found on the radio and a new one was ordered.
5. Two wheel alignment check was done. We were charged for an alignment service when the invoice was was done April even though the service manger had said in December that it was only a check and it was found to be with-in specs.
I called the dealer in February to check on the Radio and tires. I was told that the tires were in an they were waiting for the radio.
