08/21/06 - 16847 miles - More Brake Vibration

The brake work on 08/07/06 did not fix the vibration. It turns out that the rear brakes were now the issue. They attempted to turn the hubs on the last visit but there was now too much warpage. Rear hubs are replaced.

08/07/06 - 15951 - Tires Rotated, Brake Vibration, Continuing Horn Issue

I sent the owner of the dealer that we purchased the car from a fax on 07/25/08. (Prior to this fax I had spoken to him about the tire and brake issues. He said off the record we have had several issues with them The tires don't hold up, the brakes don't hold up. But if you tell someone I said this I'll deny it.) I had taken his advice on how to proceed with the vans several quality issues and contacted Chevrolet. Customer Service started a file on our van but said nothing could be done until all current issues were taken care of. In the fax I asked that the following issues be addressed:
1. Warping Rotors
2. Horn not working properly
3. Static in the sound system (especially DVD) when accelerating.
4. Intermittent Radio / Speaker operation (the radio/cd,dvd sound would stop, the stations would be able to be changed, the dvd would play, and the cd would advance ALL with no sound. It would then mysteriously come back on later.)

The car went in on 08/07/06.
Theses issue was added to my list above.
5. The Chevy Bow tie on the back had become tarnished. It looked like the the finish was coming off form the back.

a. The tires were rotated.
b. New rotors were ordered (previously they had only turned them).
c. The horn was looked at again "Don't Know" was the comment on the work order.
d. Nothing was done with the tarnished bow tie (how ironic, the bow tie has been visible symbol for chevrolet for decades and now this defective one is a reflection of their poor quality)

06/28/06 - 13995 - Sway Bar Link

To fix the rattling in the front left the sway bar link that was ordered in April was replaced. There were 2797 miles put on the van since the part was ordered. Apparently we weren't the only ones to have issues with "Mr. Have your wife use her finger instead of horn" service manager. He was let go and all the orders that were made during his last fews weeks there were not followed through with. They didn't know the part was ours until we finally called and checked on it.

04/25/06 - 11198 miles - Rotate Tires, Inspect for unusual wear, Horn still not working, more brake vibration (pulsation)

Asked to check for uneven wear of inside of front tires. Some uneven tire wear found on inside of right front tire. Alignment found with in specs.

Check brake vibration. the Rear Rotors are found to be warped. Rotors resurfaced. Block sanded pads, the caliper slides are lubed.

Again I stated that it was not right that this was happening already with such little mileage.

Rattle was found in left front of the van. Front left stabilizer link was loose and creating noise. Order part.

We again let them know that the horn was not working properly. They said it was. I said my wife had to sound the horn because some one had pulle din forn tof her on the road and he said that she didn't need the horn she coudl just use her finger instead. NOT VERY PROFESSIONAL !!!!!

02/15/06 - 7059 miles - Brakes Pulsation, Horn still not working correctly.

Brakes have been found to pulsate. The dealer finds that the front sliders have seized and pads are worn uneven. Found front rotors warped.

Removed and replaced front pads, cleaned and lubed caliper slides, resurfaced rotors.

I argued that it was not right that at only 7059 miles the rotors would have to be resurfaced. This takes life off the rotor. They said that the GM dose not allow rotor replacement, calipers are not cover under warranty.

Tires Were Rotated

Wiper motor, bolt and nut are checked.

The horn is inspected again. The same springs are replaced again.

Front door moldings are replaced.

12/26/05 - Wipers Stop Working in Snow Storm

It's about 6:30PM (very dark here in Central NY) on December 26th, 2005. I'm on my way home from my in-laws after Christmas. Visibility is terrible. All of a sudden the wipers stop. I call On-Star to see if they can diagnose it but they can't. They said it must be mechanical. I flash back to our 2002 Venture days when one of the criss-crossing wipers became loose and tangled and mangled with the other during a rain storm) After arriving home (luckily I was only about 5 miles away when it happened) I opened the hood and found that the nut that holds the wiper arm on the motor was missing. The operator arm had become loose because of this. I thought the nut was long gone but I noticed it sitting on the skid plate at the bottom of the engine compartment. I put it back on and had the dealer check it the next time it was in the shop.

12/09/05 - 4038 miles - Horn - What Horn - Molding Replaced and Other ones Ordered

My wife has had a problem trying to make the horn sound. After several attempts there is only one or two small areas on the wheel that will make the horn sound. The dealer finds the TSB (05-08-54-001A)

Sliding door moldings are replaced, front door moldings are ordered.